Share Healthcare Reviews

I submitted bills 9 months ago and still haven’t received any reimbursements….this is not acceptable. Like someone previously stated that they are happy to take your annual renewal and monthly membership payments. I contacted them to see if I had submitted all the correct documentation for reimbursement and was told that everything was fine on my end. I can see where they have taken out of my account to pay other member’s medical expenses. I am very disappointed.

My bill was paid for very fast ! I was impressed. 5 stars !

Like so many health sharing organizations, they started out great and ran into financial trouble. Between not getting reimbursed a year after submitting documentation, to being told an expense was a separate incident (who knew an anesthesiologist was optional for major surgery?), to a portal that shows everything processing for over a year with no updates, and upsetting providers who are impatient for reimbursement, this group is clearly no longer fiscally sound.

I’m not really even convinced this is a legitimate company. I have over $20,000 in bills that I have accrued over the past 9+ months for having a baby. Share Healthcare has yet to pay ANY of it. I’ve talked to multiple representatives, even managers and nothing is being processed- they just keep blaming it on a third party pricing vendor that they recently brought on. I’ve had to pay out of my own pocket just to not get sent to collections so now they owe ME and my Providers and have yet to do so even with the hundreds of calls I’ve made. Now you can even get through their phone line. They are an absolute joke and are just stealing your money. If you want a health share company- go to samaritans or Medishare.

I have yet to be reimbursed on 4 medical bills totaling $2800 that have been approved. It has been over 90 days and when I called I was informed that the process is usually 30-45 days. The rep was kind and told me that they would reprocess all of the bills and I said that I would call back. Meanwhile, each month they keep taking out my $519 premium with no problem. Also in my portal, I can clearly see how they distribute the money to other people’s medical expenses. One expense got distributed ~$2600. What I am trying to say is that it seems like they are not big enough and doing well enough to effectively administrate and disburse. It could even be a case of taking from Peter to give to Paul. I would not recommend using them and I have been a member for over two years. The first time I really needed it they have failed miserably.

Recently I had a health scare and needed to goto the hospital. I paid my portion, and the rest of the expenses were shared into took less than thirty days. it was crazy fast so pelased with share

Called in to customer service and they were very friendly and help with all my needs.

As a new member I was impressed with the help I received when I called in about providers. Mary provided me all the information I needed.

just noticed my bill was paid in less than 20 days. Was very please it was done so fast

I called the customer service number and the rep walked me through all the screens to show me how easy it is to find things and look at all transactions. The log in portal is really neat to use. Was very pleased with their kindness. Would recommend them for sure

Called in and spoke with a rep who answered directly with no holding time or call transfer. Answered all my questions on the program choices. Very knowledgeable and helpful

Submitted my first medical expense and to my surprise it was paid in 10 days. So far so good. Very responsive

Excellent Customer Service: I have only been a member just over 30 days & I had a rep contact me just to see how things are going. Walked me through my Member Portal which by the way is so simple and self explanatory. Not only can you see your Transaction History to know where your Monthly Share Amount is going but they also provide a map so you can see where your Sharing at as well.

by far the easiest bill submission and very prompt payment too

I love that they don’t have a network because we are ALWAYS traveling. Very easy to submit bills and because of their online banking approach they have been super fast in payment & reimbursements.

I’m a big advocate for Share Healthcare. Great prices and bills are always paid on time. Along with a strong community

I have been with Share Healthcare for a little over three months and so far the experience has been great. The sign up process was simple and they answered all my questions. I will definitely refer people to them!

I am excited that my expenses were shared into in less than thirty days! Their customer service department was patient with assisting me with getting those expenses submitted. I definitely recommend!

Their customer service was great on the phone but they are ignorant on how the reimbursement works.

I was never told they don’t cover pre existing conditions. I had been trying to get help paying my visits to the clinic only to be told there are many reasons why they can’t reimburse me. My family paid close to $4000.00 into our account only to be told it was all for nothing. I’m super upset and devastated we lost all our money thinking we were getting insurance that can help our health care cost. ? We not only paid into the insurance but now we have to come up with money to pay the doctor bills as well.

The Member service team there is amazing there is never a hold time and there representatives are very polite kind and knowledgeable when speaking to them. Best customer service

Top notch Member Service team!!

Willing to go above and beyond to make sure members are taken care of and answer all questions. Also have a fast turn around time on getting bills paid!

Customer service was very great. Share healthcare pays medical bills fast. I recommend Share Healthcare.

I have been a member of different health sharing ministries since 2010. By far the best experience. Accepted by all of my families providers and bills were shared within 1 week from time of service. Very fast and website/banking is really easy to use.