WeShare Reviews

I strongly encourage anyone considering WeShare to look elsewhere. My experience has been incredibly disappointing, and I cannot overstate how unprofessional, disorganized, and misleading this company has been.

The onboarding process was excellent. Representatives were friendly, responsive, and made the program sound comprehensive and straightforward. Unfortunately, my experience after enrolling has been the complete opposite. I asked multiple questions about my coverage before joining and was assured that certain services would be covered. After becoming a member, I discovered that what I had been told—and what was reflected in the onboarding materials—did not match what was actually eligible for sharing. The information presented during enrollment simply did not align with reality.

My biggest concern, however, is the complete lack of communication. In March, I had laboratory work performed that I was specifically told qualified under WeShare’s “Healthy Discount” benefit. Since then, I have received multiple bills for those services. I have submitted those bills to my assigned contact four separate times and followed up repeatedly. I have never received a response or even a confirmation that my documents were received.

I have also called the Member Services number that WeShare repeatedly encourages members to use. No response. I have texted my assigned representative, as instructed for faster communication. Again, no response. Weeks, and in some cases months, can pass without any acknowledgment. That level of customer service is simply unacceptable when members are relying on you to help resolve time-sensitive medical billing issues. I am now being threatened to be sent to collections, all because of their inability to file the bills and complete lack of accountability.

The problems don’t stop there. One of my healthcare providers has been attempting to submit claims since February without success. At the end of May, someone from WeShare finally responded to the provider’s billing department with a fax number. The provider promptly faxed the requested information, yet there was never any confirmation that it was received, leaving them to question whether the fax number even existed. To make matters worse, the claims submission information listed on WeShare’s website does not even match the information printed on my membership card, creating even more confusion for providers trying to work with them.

Another major frustration is the complete lack of transparency regarding your annual Member Care Health Share amount (essentially your deductible). There is no way to view your remaining balance through the member portal or app. Instead, members are instructed to email their assigned representative or Member Services to request that information, which is nearly impossible when neither responds.

Health sharing organizations require trust, transparency, and communication. In my experience, WeShare has failed on all three. When members are dealing with medical bills and unanswered claims, silence is not an acceptable response.

Finally, I find it especially disappointing that WeShare presents itself as a Christian organization centered on supporting one another. My experience has reflected the exact opposite. The values promoted during enrollment have not been reflected in the way my concerns have been handled or the level of care provided after becoming a member.

Based on my experience, I cannot recommend WeShare to anyone. I will be leaving this program as soon as I am able, and I encourage others to carefully research their options before enrolling. Reliable healthcare coverage depends not only on the benefits that are promised, but also on honest communication, accurate information, and responsive support when you need it most. Unfortunately, those are the very things I found to be lacking.

I needed insurance for 3 months (until I was able to get on Medicare). My contract said no deductible (why would I sign up for a $1K deductible for a 3 month’s on insurance on top of the $800/month I was paying? They don’t call it a deductible, it’s called Annual Member Care Share or “AMCS” which works like a deductible for things like surgeries, hospital stays, etc. Well, I went for a cortisone shot in June 2025 and in May 2026, I was sent a bill from the orthopedic surgery center for $179, which I was told was my AMCS. My contract that I signed was blank in that section. Then it was ‘magically’ added. I would NOT RECOMMEND WeShare!