Liberty HealthShare Reviews

I had a great experience with Liberty Health Share. She answered all of my questions and addressed every concern I had with professionalism and patience. She made the entire process easy and stress-free. Everything was handled in a timely manner. I really appreciate her communication, responsiveness and dedication to helping me. I highly recommend Liberty Health Share

r Review: Every time I call for some advice or direction, each customer service representative I speak to is so kind and helpful. The last three times I called I was connected to a person within 10 seconds! They recently also gave back 2Million back to those enrolled because they came in under budget. NOBODY does that. Our check was $425! Thank you Liberty Health Share we appreciate all you stand for and recommend you to anyone looking for an alternative to Health Insurance!

Good evening. I took this policy out over 7 years ago for my son and myself. It has by far been the best, most friendly and amazing company that I have ever dealt with. They reflect exactly how they represent themselves as a Christian group. Their rates are the best, the deductibles are the lowest and payment after a procedure has been executed ever. I had my knee replaced going on two years ago and after my deductible was met, it was paid in full.

What a blessing this ministry is and I highly recommend to anyone. When you speak with them on the phone you will understand exactly what it feel like speaking fellow Christian people. Also I highly recommend the dental plan they have.

I had the pleasure of working with Karla yesterday and she was fabulous! She went above and beyond, suggesting other steps I should take and helping me through them, and was courteous and kind during the long wait with the clinic. All my interaction with their customer service has been superb!

I have been a member of Liberty HealthShare for over six years, and I can truly say they were there for me when I needed them most. In October 2024, I was involved in a very serious motorcycle accident. During an incredibly stressful and difficult recovery, the team at Liberty was absolutely wonderful. Their support and the way they handled my medical needs exceeded my expectations. If you are looking for a community-based healthcare solution that actually delivers on its promises, I highly recommend them.

I was helped quickly and thoroughly with my questions today on the phone with Liberty HealthShare rep. I appreciate all they do to keep our medical expenses lower.

We have been with Liberty Healthshare for over 7 years. Its had its ups and downs and struggled greatly through covid but we stuck with them. We’re glad we did. They have saved us so much money. And they have really streamlined the process of complicated healthcare and billing. It’s very similar to regular healthcare insurance except it’s 60% less and you have to do a little homework. Not much. For example, I decided to get an MRI at the cheapest place possible. So I decided to head an hour out of town and then have a nice lunch while I was there with my husband. We saved $700 just by going to another Beach Town to get it done. Plus I had a lovely lunch with my husband. We got on the phone and they helped us get prices from the local radiology facilities to 60 miles out. We had a choice. They even got us a better price than a cash price which we used to do all the time. $140 cheaper than the cash price. That’s just one example. I just can’t say enough. So not only are we paying way less than typical insurance, we have a low deductible and they always get us the lowest price when something out of pocket is requested. The money that we would be shelling out for a typical health insurance, when we are two extremely healthy people, are in the thousands. I know so many Americans are also struggling with this exact situation. We are proof that it doesn’t have to be that way.

I was hospitalized and Liberty HealthShare has been with me every step of the way as the bills come in. Smart reps are seconds away by telephone advising me on how to upload bills, have providers submit bills and deal with any outstanding issues.

We have been with Liberty Health Share for 10 years. We had actually never used it until the last 2 years. All I can say is WOW! I will never use Health Insurance ever again!

Every time I call, each customer service representative spends however long it takes to resolve any problems with hospitals and other medical facilities over billing. They are amazing at helping with balance billing and helping you understand every process. You will never get attitude! Just understanding! Do you know of a Health insurance doing that?

A HUGE shoutout to Stefanie who has spent countless days and hours on 3-way calls to billing departments to get to the bottom of problems. Thank you for that –you are GEM!

If you are reading this and are on the fence about LHS.. think about how well you have been treated with your health insurance company… not that great? Well, how about working with a service that actually cares about your wellbeing and your bills. You will never be disappointed…ever.

The Representative was very helpful and thorough. She made me feel confident in my ability to utilize Liberty Healthshare successfully.

I have been with LHS for almost 9 years now and they have been getting better and better with their claim turn around time. I do appreciate that they are making strides in shortening it. Customer service has always been A+.

Awesome US based customer service. Karla W is the boss! She was able to conference me in on a call with the lab that was misinformed about a procedure that should be allowed & got it all straightened out clearly & professionally

Carla did an excellent job walking me through my medical bills and explaining everything in detail. She was clear, thorough, and easy to understand every step of the way. Liberty HealthShare has been great over the past seven years, and Carla was no exception!

Lori’s was helpful and patient with me in helping me with the Liberty Health Share App. I really appreciated her taking the time to answer all my questions.

Excellent customer service and all of my questions were answered!

I am in that horrible time in life where I am retired (yeah!) but not on Medicare yet (ugh) so my healthcare is tough. I have been surviving since age 52 and have found that Liberty Healthshare is the BEST solution. They are so easy to work with, not complex, pre-approval is minimal and very seamless. Submitting my expenses is easy. It is just a great caring organization and folks like Tracy and others on the phones there really are helpful! Highly recommend Liberty HealthShare as a healthcare solution!!!

The staff is very friendly, knowledgeable and incredibly helpful. They explained everything necessary to submit for reimbursement.,Highly recommend!!

I shopped around and this health sharing program clearly stood out from the rest! Their customer service was exceptional—every question I had was answered with patience and clear explanations. Truly a company that cares about its members.

I have been a member of Liberty HealthShare for 10 years and I am very thankful for their services, their professionalism and their assistance. I went through breast cancer in 2022 and LHS helped me with the entire cost of the treatment. I will be forever grateful.

I find them very helpful and responsive. I have recommended several people who also really appreciate LHS. It is less expensive with more freedom to choose doctors without paying for the bureaucracy of a large insurance company.

I have been a Liberty HealthShare member for about 10 years. I have seen the company expand in size and programs and have experienced their drive to make their programs better and more affordable for their members. All that makes this HealthShare program unique and great. I am grateful and pleased to be a member of Liberty HealthShare!

I am happy they are friendly, and the questions are answered! I have been a member for a while and they are always helpful. And yes financially they are a huge blessing!

It was a great experience dealing with a professional human being. I am not a fan of AI and still prefer to talk to a human. This lady was able to communicate with me and helped me solve my problem. She stayed on the phone with me until I could get into my account and directed me how to change my accounting procedure. Very friendly and very professional. People like this make the world a better place. Thank you so much for the help.

I have been with LHS for over 10yrs! I feel very fortunate to have joined with them many years ago. I have saved $$$$ in monthly premiums! I also like the $1000 “deductible” which LHS terms unshare amount. They cover my wellness exams and my colonoscopies. And they were there for me when I really needed it and spent 3 days in the hospital. The hospital dealt directly with LHS on the bills. I paid my $1000 unshare amount and that was it. I even wrote the CEO of Liberty to personally Thank them after that. I try to tell as many of my friends as I can about LHS. Again, I feel very fortunate to be apart of this Healthcare alternative!

Such a great service & community. Thank you for coming to our aid when Obamacare cancelled our insurance for having a small business owned and employed by only my husband and I.

Thanks Liberty Healthshare!

I am a new member of Liberty HealthShare. Anytime I have called to ask a question, the person I talk to has always been very friendly and helpful. I didn’t feel rushed or feel silly for asking questions.

We have been on LHS since 2019. It’s an unconventional type of insurance but it works. Through the years it has been getting easier to use and more of our health care providers are aware of LHS and are more willing to work with them. We have saved so much money by using LHS. Never had any problems with customer service when we did need help.

Sandra was very helpful, kind and informative. I appreciate the work Liberty Health share does to assist people with their medical needs. My family has been a member for 10 years

I’ve been a member of Liberty HealthShare for several years and have consistently had great experiences with their phone support team. They’re knowledgeable, solution-oriented, and – most importantly – very kind. I highly recommend this community and the services they provide

VERY HAPPY WITH THE SERVICE, A CUSTOMER FOR MANY YEARS

I’ve been a member since 2019. Customer Service is always AWESOME and I’m very pleased with my plan/program. Website is easy to maneauver.

The rep that helped was very attentive and was very knowledgeable with questions I had. I would highly reccommend!

Any time I have a question in regard to care and what is provided by my plan, I am always met with a kind, knowledgeable and courteous service member. I appreciate what Liberty Healthshare offers me and my family and will continue to be a loyal customer.

I am pleased to say that last year,

2025 was our first year, with liberty health share. And we are very happy to say they are very friendly, very professional and helped us. We are so satisfied with their service. Today, Tracy helped me with a medical bill that was so difficult to understand and read. But she handed it with professionalism and success. She was amazing and so friendly and made me feel comfortable with her handling my account. Thank you so much!

Patient, caring, and affordable. You talk to a real person.

The service is always friendly and efficient. My calls are answered quickly and the representatives are very helpful. I wish there was a rating higher than 5 stars because they deserve it.

Antoinette stayed on phone. with my medical biller and we got data needed for filing bills. John Butene was helpful in solving technical issues, as well as Tracy Hughes. Real people and quick service……no recordings!

I was very nervous about switching from traditional insurance to a health share but I absolutely love Liberty. They have been with us every step of the way. They are very responsive and care about their members. They make sharing easy. I love being a part of this community ❤️

I was introduced to Liberty Health Share by a friend over concerns of this coming years dire outlook for healthcare coverage through the state exchange.

The representatives for Liberty Health Share were kind and understanding of our situation.

My wife and I are so looking forward to continuing our healthcare journey with Liberty Health Share 😊

No long waits on hold to speak with a customer service rep. Their website is very user friendly.

Liberty has been great in helping me navigate hospitals and helping with my bills that the hospital wanted to balance.bill me. They are professional and helpful, and I would recommend them!

Excellent customer service from Toni at Liberty Healthshare. She answered all my questions, and was very polite and pleasant.

Theresa was very helpful and answered all of my questions!

The premiums are affordable and they do pay the bills. Years ago they were slow to pay but they have fixed that. Customer service is also much better than years ago. This is a solid company

Liberty Healthshare is an organization that is filled with caring and compassionate people that truly want to help. I have been a member for about 10 years and have witnessed this compassion and advocacy first hand. I have never felt Liberty Healthshare has ever been more concerned about my premiums than my well being. There is always someone available to help walk you through a medical bill or to pray with you or just to listen. The program is very affordable and the program rules are very reasonable. I can not state this strongly enough, Liberty Healthshare is a wonderful organization and truly a blessing from God.

I remember being concerned when we switched to Liberty Health Share almost 4 years ago. I wondered what we would experience in this new healthcare model. I’m so happy to report that it’s been an incredible relationship!! This model feels ethical, fair, and more aligned with our personal approach to wellness and healthcare. The customer service is fantastic, and our health care needs are met. We are grateful to Liberty Health Share!

The customer care representatives I dealt with were very polite and took the time to answer all my questions, I thank everyone for being very helpful and thoughtful with helping me, I would highly recommend Liberty Health Share for all your health share needs.

We have been with Liberty for 6+ years. It used to take awhile to get paid but now it is very efficient. as soon as you get your bills in, it takes about two months to get money back and they are very receptive to any problems you are having with your clinic/hospital. We have places that submit the bills for us and sometimes we have to submit them. We have had multiple surgeries and visits and have not had any major problems with Liberty taking care of it . Most of the people that answer the phone are very informative. Especially like when I get Stephanie.

On 11-18-25. I was having problems with the HST log in. I explained to her that “I had tried several times to sign into the site, but it was not working”. The customer rep took my information and reported it to the tech dept. She was very informative , patient, and professional,

When I lost my job I joined Liberty Health Share instead of going into the marketplace or using COBRA. After only being a member for a few months I was diagnosed with colon cancer-totally out of the blue. I was worried that LHS wouldn’t be what I needed to help cover the expenses of my surgery. But I was wrong. I’m still in the middle of gathering medical bills and submitting them to LHS. Everyone has been very helpful in this effort and encouraging so that the expenses can be shared. I would definitely recommend Liberty Health Share.